I was attempting to get an onboard credit for a Princess Cruise in January 2027. The submission of the stock holdings went fine and within 3 days I got the verification to go in and request my on board credit.
However the submit request button was not lit up. So I used the help desk button on the app and it took 3 days for a response. They said they had entered the wrong amount of stock, but I was now good to submit.
I tried again ... the button was lit up but this time it said Carnival had a hold on submissions for OBCs after January 1st, 2027. To try again after mid November. Stockperks will not give an exact date as Carnival does this every year as the close of their year end. So now I am just waiting til after the 15th to try again.
Tips ... Stockperks does respond to your help requests - it will be about 3 business days
Carnival does not allow submission for OBC for the new year until at least mid November so get the first part done which is the stock ownership validation in early November and then wait til? Not sure I will update this post once I have successfully submitted the request thru Stockperks to Princess. This process can take up to a week for Princess to respond
Hope this helps
Marcia
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