First let me say I had anxiety for weeks tracking my upcoming flight and used flight aware.com. I highly recommend this site. As was the average delay for my outgoing flight was 40 minutes delayed.
Here’s what was great about Air Canada
They communicated constantly about the status of the flight
The checked bag was there on arrival and the pilot communicated that the passengers bags who didn’t make it were being taken off
I highly recommend apple AirTag as I saw my bag was in LGA upon arrival
Here’s the need to know about Toronto Pearson airport
for USA flights arrive 3 hours ahead. It only took minutes to Check-in as I did it online the day before. The automated kiosks gave me the boarding pass and bag tag and then you drop the bag thru the automatic handler. Easy Peasy.
The security line took about 35; minutes and USA customs another 35 minutes. The longest wait was Tim Hortons at about 40 minutes. They are beyond slow.
I had time for tea .
Overall I liked air Canada and the efficiency of the way the security and customs was set up. It’s not there fault that there are so many travellers.
Hope this helps
Marcia
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